We had our system installed 2 weeks ago. Within one week of install, we had used over 5Gs. There had been 3 laptops browsing on it, so we immediately turned off 2 of them. With only 1 unit online, and only minimal use, we jumped 3.5 over a 24 hour period. That was with me using maybe 2 hours of YouTube videos and a couple hours of Facebook reading and short posts.
We called late Saturday evening and talked to a service representative who was totally useless. All she could do was tell us we were playing too many games and watching movies. There had been none of that at all. I am now looking elsewhere for intelligent answers. At this rate, I will gladly pay to get that contract cancelled and let them keep their "top of the line Satellite" receiver.
Any ideas that can be provided would be appreciated.
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